Case Studies

Partner with Buckeye Metal Sales: “A Phenomenal Team”

As a contractor, have you ever been frustrated by incorrect orders or late deliveries?

November 15, 2023

Matt, the senior project manager at Universal Builders of America, absolutely loves working with a company that “has his back”.

Universal Builders of America is a roofing and siding replacement company based in Westerville, Ohio, and is a big fan of Buckeye Metal Sales. Among the products they use most often are the metal roofing panels and custom flashing. They also regularly use residential roofing packages and some metal siding.

Outstanding Service

Matt has been working with Buckeye through Universal Builders for the past 5 years. “They stand out among all the fabrication shops. They have very quick responses and turnaround. If I call and say I need something in an hour, they will make it happen one way or another. And I’m usually asking for custom pieces!”

Matt was familiar with Buckeye – he had been using their services for years before coming to Universal Builders. He had no qualms about working with them again. “They are all honest guys. They are dependable, and will make sure you get what you need.”

Personable Team

“Everyone is so helpful,” Matt said of Buckeye. “You tell them what you need, and they’ll take care of it. You don’t need to worry about it. And if they tell you something will be done, it will be.”

Matt also appreciates working with people who know what they are talking about – and the Buckeye team does. “They are very knowledgeable about their products,” Matt commented. “Jay has even shared his expertise on many of our residential projects, helping us to remain competitive.”

Perhaps the most outstanding thing about Buckeye, to Matt, is the affability of the entire team. “At Buckeye you are not merely a bill-paying mechanism; you are treated like a real person. More than a customer – we’ve now become friends.”

Would Matt recommend Buckeye? “Absolutely! They are phenomenal!”

A team that generously shares their expertise and genuinely cares about their customers takes service to a whole new level. According to Matt, Buckeye hits that mark.